Get Help from the Experienced MMS Staff! 2


Our Team is always here to help. Just give us a call or email!

Our Team is always here to help. Just give us a call or email!

I love music. I have loved music for as long as I can remember. I had a collection of cassette tapes when I was a little girl that I would put into my Boombox® and then I would push the play button, listen to the cassette engage just before my music started to play, then turn up the volume and sing until my throat was scratchy and my lungs hurt. I am still a music lover and while I no longer play my music at eardrum bursting volumes, I still love singing along. So why all of this dialog about music and singing? Because I can’t stop singing my praises of the MMS Technical Support Team!

Did you know that the MMS Technical Support Team deals with hundreds of questions in a day? They help people make lip balm, soap, lotions and more from things they already have! They help fix grainy lip balm, walk people through rebatching soap and reduce the chance of possible problems and more. They solve a myriad of problems with great techniques and years of experience. In fact, our team has more than 40 years of combined experience and we’re still counting. That is amazing!

So what do you do when you need help? Email our team at help@thesage.com! You get access to our entire team! We can help with everything from product questions to planning lip balm parties. We can even help with gift ideas, which is perfect with the upcoming holidays.

Are you ready for a cool new fact? The MMS Team has answered over 6,000 questions in email alone over the last year! This doesn’t include letters from the post, walk-ins, phone calls or even smoke signals. Talk about amazing! Have a question? Let us know! We are here to help.

 

Cheers!

Taylor

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About Taylor

I'm a twenty something happy, animal loving, curious experimenter. I love reaching back into history and trying old recipes for cosmetics or foods. I'm constantly asking "Why?" My curiosity has me trying new things. I love taking walks with my dog as well as staying at home to cuddle with the dog and my cats. Some of my favorite scents include Hinoki Wood, Rose Garden, Jasmine and Gladiator.

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2 thoughts on “Get Help from the Experienced MMS Staff!

    • Tina

      Generally, if the mixture is anhydrous (no water) then I pour from a beaker while the mixture is still fluid. If the mixture has water then I worry about compatibility of the product and the tin. If the mixture has water then try a pastry bag to fill your container.

      Good luck!
      Tina

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