Our UPS guy can’t believe how many boxes there are! We can barely see him!
So Christmas is bearing down on us all like a speeding freight train. There is much to do before then. Here at MMS, we are scrambling to get orders out the door they same day they are processed. This fast turn around time is amazing considering the loads of boxes that get shipped in a day. Rest assured that we are working hard to get your order to you as fast as possible.
I also wanted to share a delightful comment that came into our support team from Vanessa at DreamPolish.com.
Hey there, I just wanted to let you know that I have been a customer for a year and a half. You guys have always been amazing with the speed in which you process my order and ship. It means a great deal to me. Sometimes I cut it too close when I need supplies, but I rarely have to worry about MMS!! Thanks so much and Happy Holidays of all sorts to your whole team.
Thank you, Vanessa. Comments like this just ignite smiles on our team member’s faces. We appreciate it when our hard work is noticed and enjoyed.
Cheers!
DITTO! I’d just like to add how much I appreciate the extra mile MMS goes to package everything. Not only does my order arrive intact, but it’s a joy to unwrap because it shows how much care was taken pack. All the packing materials are reusable. AND labels come off without too much effort and transfer easily to another container. AND labels are waterproof so dribbles are easy to wipe off and read for the life of the product. You should give lessons to the rest of the suppliers out there… I’d send their contact info but unfortunately I can’t read it because their info has literally disappeared off their paper labels! hahaha
Cee,
I am so glad that you are please with our packages. We try really hard to make sure that
not only are you getting exceptional quality, but packaging to match. I am so glad to
hear that it makes a difference!
Cheers!
I wholeheartedly agree with Vanessa! I made my first purchase from MMS in February of 2005, when I was just starting my business, and have been ordering every since. I was happy with that purchase and with every one since then. The quality of your products and your customer service are unsurpassed. Thank you for going above and beyond!
Joan,
Thank you for the awesome comments. We really strive to give each customer the same shopping
experience that we look for. It is so awesome to hear that we are achieving that! YAY!
Taylor
I TOTALLY messed up and ordered the wrong colored lip balm caps. Not only did you fix my mistake you all did it with a smile.
THANK YOU!!!!