We just discovered that we have a raw material problem with some of our Lip Solutions. If you have ordered any Lip Solutions since the first of the 2012, please check the lot number of your Lip Solutions to make sure yours is okay. Note: This only affects the Mango Lip Solutions, Lanolin Lip Solutions, and the Shea Lip Solutions. If you believe your Lip Solutions is one of these that may be having a problem, please contact us through our Contact Us page. Give us your information so we can find your account and the lot number of the Lip Solution located on the right hand side of the label for the material you have on hand. If the lot number matches what we have on record for our bad Lip Solutions lots, we will send you a complete replacement free of charge.
Thank you for checking and we apologize for any problems this may have caused.