I’ve gotten a few responses from my questions on last week’s challenge. Today, I’ll answer a few of these questions from different readers with help from Technical Support.
From jaspersgarden) My absolute favorite thing to make is soap ~ CP and/or hot process with a crock pot! This past Fall, I lost my confidence. I made the mistake of using someone elses fragrance oils that were not compatible with soap making, even though they claimed they were CP safe… I’m talking about 6 – 4# batches…One batch was sooo bad – it ate my wooden mold – how bad is THAT? LOL! (these were NOT FO’s from MMS)
Oh no! These things help all of us. This is the perfect example of why to make a test batch. Test batches get such a bad rap for being a waste of ingredients, but they can sure help us from making bigger messes. I’m thinking, what if we do a week of Hot Process Soap? Let’s turn this into an all guest written week and YOU can show me how you make your hot process soap. I have some gift certificates for those who want to write.
Let’s do the Hot Process week of May 25th through 29th. If I don’t get any photos, then that week will be quiet on the blog! So help me out.
In the mean time, keep on soaping!
From jaspersgarden) The other thing I struggle with is labeling. With the new FDA labeling laws – it’s hard to know if I’m in compliance or not. I try really hard to not make statements – because then you’re going into “is it a drug, or is it still a cosmetic?” But how do you let customers know the properties of different oils, butters, EO’s, etc. without making claims?
This is something we all need to consider. The best advice I ever got came from the DOT (Department of Transportation) and was regarding Hazardous Materials shipping. The advice was this:
“Never stop learning. Keep a book of all advice you are given. If the advice is wrong, and it comes from a government agency, we will just retrain you. But it is up to YOU to prove that you are attempting to be in compliance in all aspects of your business.”
So, I want to pass this advice on to you, our blog reader. I have called the FDA on many occasions. They were polite and took the time to explain. I kept a log book of our calls and I learned quickly to have my questions written in advance AND wait for a complete answer before formulation my next question.
It is good to know the FDA considers the word balm to be OTC. But the use across the country doesn’t imply a protecting product. The word is used interchangeably with the word gloss. While this may be an inappropriate use on the part of the consumer, it is a valid concern for the cosmetic maker. Do you follow the opinion of the FDA service provider or do you follow the typical consumer. As long as the law does not define the word, the we see that you should consider both the consumer and the FDA views then make up your own mind. Certainly your legal counsel may have another view.
Don’t be afraid to call the FDA. They are helpful and certainly can advise you. Just don’t forget your log book before you call.
Submit your photos and text for the guest written Hot Process Soap Week! Submissions will be accepted through May 18th at firstname.lastname@example.org. Hot Process Soap Week will be May 25th through May 29th.