Severe weather in Louisville, KY, caused a significant disruption to operations at Worldport®, UPS’s main hub in the United States. As a result, some shipments may experience unavoidable delays.
UPS is working to move shipments to their final destinations as quickly as possible. You can track shipment progress on ups.com.
The UPS Service Guarantee does not apply when transportation networks are disrupted due to conditions beyond UPS’s control.
If you have an order that you are expecting, please check your tracking number to determine the package location. We hope that people are safe during this weather.
If you have any questions, please feel free to call us or send us an e-mail.