Adventures With The Sage

Our Goat Milk Cream is back in stock. We were worried it would be much later but this is NO APRIL FOOL’S JOKE! IT IS HERE!!!!

Click here to find Goat Milk Cream in the catalog.

I would also like to share with you that twice today I have taken phone calls from customers to add to their order. Both times the order had been placed just a few hours earlier. In BOTH CASES the order had already shipped. We’re speedy! We’re fast! We’re so efficient that we ship before you can change your mind! So, breathe easy and know we have your back.

Northern Utah is under a blanket of partly cloudy that looks like massive amounts of snow. We are not expecting to be to work Monday morning. In  the event our roads are clear, the sun comes out and the birds begin to sing, then we will be at work. If the weather continues as expected, please forgive our absence because the safety of our crew is of most importance.

Thank you!

As I’ve been following the news about Hurricane Sandy and looking at pictures as the hurricane comes inland, I decided to check UPS for shipping alerts before the email hit my mailbox. I’ve included the text from their website regarding the service alerts.

Monday, October 29, 2012

The UPS Service Guarantee does not apply when packages are delayed due to causes beyond UPS’s control.

If you live in these areas, I hope your packages get to you safely. We hope that Hurricane Sandy doesn’t effect disrupt any more lives and that people are safe. Our thoughts and prayers are with all who have been affected by Sandy.

If you need information regarding your package, please call our office (435.755.0863) between the hours of 8 am and 4 pm, Monday through Friday. If you are needing assistance after hours, e-mail info@thesage.com and we will get back to you as soon as possible.

I’ve just received an email from UPS notifying us of a severe weather delay in Louisville, Kentucky. I’ve attached the text of the email I received.

Wednesday, September 26, 2012

The UPS Service Guarantee does not apply when packages are delayed due to causes beyond UPS’s control.

If you have an order that you are expecting and it might have gone through this center, please check your tracking number to see where your package is. We hope that all packages that go through this center will be delivered safely.

I just received another notice from UPS about shipment disruptions due to recently downgraded Tropical Storm Isaac. I’ve attached the text of the email I received.

Severe weather due to Tropical Storm Isaac is causing some unavoidable service delays in Mississippi and Louisiana. No pickups, deliveries, or On-Call Pickup® service are available in the ZIP Codes listed below:

The UPS package guarantee does not apply when transportation networks are disrupted.

If you live in these areas, I hope your packages get to you safely. We hope that Tropical Storm Isaac doesn’t effect disrupt any more lives and that people are safe. Our thoughts and prayers are with all who have been affected by Isaac.

If you need information regarding your package, please call our office (435.755.0863) between the hours of 8 am and 4 pm, Monday through Friday. If you are needing assistance after hours, e-mail info@thesage.com and we will get back to you as soon as possible.

I just received a notice from UPS about shipment disruption in Louisiana due to severe weather. I’ve attached the text of the email I received.

Severe weather due to Tropical Storm Isaac is causing some unavoidable service delays in Louisiana. No pickups, deliveries or On-Call Pickup® service are available in the ZIP codes listed below.

The UPS package guarantee does not apply when transportation networks are disrupted.

If you live in these areas, I hope your packages get to you safely. We hope that Tropical Storm Isaac doesn’t effect disrupt any more lives and that people are safe. If you need information regarding your package, please call our office (435.755.0863) between the hours of 8 am and 4 pm, Monday through Friday. If you are needing assistance after hours, e-mail info@thesage.com and we will get back to you as soon as possible.

What happens when we get great pricing on an item? We pass those savings to you! Our latest special is Palm Oil in bulk! We have Palm Oil in 50 lb blocks for only $75! Holy moly! What a deal! We aren’t even finished yet! We have reduced the shipping so you pay for only 12 lbs. This means your shipping is lower and more affordable for this item. We still aren’t done yet! If you are worried the temperatures during shipping, not to worry. We can hold your material until it cools off! We only have a limited supply so get yours while these prices last!

Happy Soaping!

We just discovered that we have a raw material problem with some of our Lip Solutions. If you have ordered any Lip Solutions since the first of the 2012, please check the lot number of your Lip Solutions to make sure yours is okay. Note: This only affects the Mango Lip Solutions, Lanolin Lip Solutions, and the Shea Lip Solutions. If you believe your Lip Solutions is one of these that may be having a problem, please contact us through our Contact Us page. Give us your information so we can find your account and the lot number of the Lip Solution located on the right hand side of the label for the material you have on hand. If the lot number matches what we have on record for our bad Lip Solutions lots, we will send you a complete replacement free of charge.

Thank you for checking and we apologize for any problems this may have caused.

Martin Luther King Jr. Day, also known as Human Rights Day is a very special and important day. Especially to those of us who work at MMS. This is a special day that should remind us of the high priority of people. No matter where they are from, their ethnic background or what they do, people need to be recognized. We each contribute to our communities. Today, let’s make a goal of complimenting 10 people for something they have done well. Let’s make someone’s day. Someone is sure to make ours!

As today is Human Rights Day, there are some important announcements that need to be made. Today, the Post Office is closed. No orders will ship if they have been ordered using this method. UPS is open today. We will ship all orders that use a UPS shipping method. If you are waiting for an order through USPS, they will not deliver today. UPS is making deliveries.

Thank you so much and have a wonderful day!